Dress Up By Design
New Styles
Girls
Limited Edition & Ballgowns
Boys
Toddlers
Animals
Historical
Doll Styles
Accessories
Video
Sizing Chart
News and Events
Direct Dispatch Orders
Stockists
Contact Us
Terms and Conditions
Visit our Facebook pageVisit our Pinterest page
 
Search

Terms & Conditions of Sale

Website
This website is operated by Travis Designs Ltd (registered in England no.5251617) hereafter referred to as us, ours or we. As a user of this website (referred to as you or your), you acknowledge and accept that any use of this website, including any transactions made are subject to our terms and conditions set out below.

General
General stock sales are subject to our terms and conditions set out below.
We reserve the right to change or amend these terms and conditions at any time.

Sales Territories
By agreeing to the terms and conditions, this gives you the right to sell products through UK registered websites and in the UK only on Amazon and Ebay and similar comparison sites. For Ebay, Amazon and comparison sites in the UK prior approval is required. You are not permitted to sell on any European or Rest of World sites without prior permission. Brand Values must be maintained at all times.

Products
Products on this site are subject to availability and we reserve the right to accept or decline any transactions until such time as payment is processed. Title to any products ordered will only pass to you on payment in full. Every care has been taken to ensure that description, colour and specification are representative of the product but individual variations may occur which users of this site must be aware of and accept. We reserve the right to make changes to designs.

Payment
Online Credit / Debit Cards
Orders placed out of normal working hours (9 am-4pm Monday to Friday) will be processed during the next working day. Payment is taken from your card once authorisation has been received. Where items cannot be supplied within a 28 working day delivery cycle you will be notified and advised of the options available.

Governing Laws
Travis Designs Ltd is a company Registered in England No. 5251617 and as such the laws governing these terms and conditions shall fall solely within the jurisdiction of the English courts.

Secure Ordering
This is a secure site. Your credit card details will only be processed on secure encrypted web servers.

You can add as many items to your basket as you like, see the total value of the goods selected and remove them at any stage before you finally check out. When you want to pay just follow the simple on screen prompts.
Any problems or questions just e-mail us using the 'contact us' button and you will be contacted as soon as possible.

DELIVERY & RETURNS
Web Delivery Charges
There are varying post and packaging charges calculated by weight and start at £5.50 to addresses in the UK for one item. See website for 2+ items for the UK and all European and International charges.Subject to stock availability.

Stock Delivery Terms
Pro-forma first 2 orders. Nett 30 days thereafter. UK Carriage Paid orders (excluding Channel Islands) over £300 carriage paid. £10.00 carriage charge for orders under £300. Ex-works ­ Europe and Rest of World.

Standard Despatch
Goods will be despatched to reach UK mainland customers* within 7 working days from receipt of order, subject to availability. You will be advised if any of your ordered items are temporarily unavailable, which will prevent them being delivered within 28 working days.
However, we do publish a weekly stock update to allow you to remove or add products to your website to ensure customers are only ordering lines that are in stock. PLEASE REQUEST TO BE ADDED TO THIS MAILING LIST.

Although we quote goods will be despatched within 7 working days from receipt of order, we endeavour to send orders out on the next working day.

We do not offer a same day service for Standard Despatch. All orders for despatch on a Friday must be with us by 5pm Thursday.

Special Delivery Despatch
ANY SPECIAL DELIVERY REQUIREMENTS MUST BE AGREED WITH US BEFORE SENDING YOUR ORDER.

We can offer a SPECIAL DELIVERY Service for items that need to be delivered faster, please see website for prices.

To take advantage of this service you must order by 10.00 a.m. Monday to Thursday and by 5p.m. on Thursday for Friday despatch.

Please note a Friday despatch is not guaranteed for a Saturday delivery. We do not operate a weekend or bank holiday despatch service. Weekend orders will be dealt with on a Monday and Bank Holiday orders will be dealt with on the next working day.
Please note this is a signed for service and items will not be delivered without a signature to confirm receipt. This service is subject to availability of goods.

Direct Despatch
All direct dispatch costumes orders are sent out in a purple box with the Travis crown logo, the items are wrapped in tissue paper and sealed with a gold oval sticker.



Returns
We must be informed by e-mail if any items arrive damaged, defective or incorrectly despatched within 5 days of despatch, at which stage a replacement item and return of the original item will be arranged.

Please note:
Goods returned to you by your customers remain your responsibility. We only accept returns if the goods are faulty and recommend proof of postage is obtained at all times.

*mainland addresses
Delivery to the Western Isles of Scotland, Isle of Man, Isle of Wight, Southern Ireland together with some other UK postal addresses are subject to supplementary delivery charges or longer delivery times. If in any doubt as to whether this applies to your area, please email customer services at: sales@travis.co.uk

A delivery made to customer's specified address which is returned to us as undeliverable may be refunded excluding the original postage and packing charge. If an alternative address is requested a second post and packing charge will be incurred.

Photography
We offer all of our customers FREE use of the Travis product and lifestyle images which are copyright of Travis Designs Limited ©. All images supplied by Travis can only be used in the UK in a responsible, professional and respectable manner in line with the Travis brand values. Images can not be used on any European or Rest of World sites without prior permission. We reserve the right to withdraw use of Travis photography at anytime.

Travis Brand Values
Dress up by Design® is a registered trademark
The Travis Brands represents a mid to top end quality brand for the Toy, Gift and Childrenswear markets worldwide. The products are developed and manufactured with quality in mind and are subject to stringent European toy safety standards. We expect all our customers to adhere to our Brand Values in both presentation and pricing.

Travis Designs Ltd
Dress up by Design®
Mitty James®









Privacy Policy
Travis Designs Ltd, Brudenell Drive, Brinklow, Milton Keynes MK10 0DA, England tel: +44 (0)1908 288 500 fax: +44 (0)1442 289897 email: costumes@travis.co.uk